diff options
Diffstat (limited to 'universe/ac_types/output.textproto')
| -rw-r--r-- | universe/ac_types/output.textproto | 4483 |
1 files changed, 0 insertions, 4483 deletions
diff --git a/universe/ac_types/output.textproto b/universe/ac_types/output.textproto deleted file mode 100644 index de2cce77ca71..000000000000 --- a/universe/ac_types/output.textproto +++ /dev/null @@ -1,4483 +0,0 @@ -# File: "Non-Sensitive Ads Review (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_Adsreview" - max_wait_time_for_consult_secs: 43200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ad_review_request_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "ads_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: PARENT_FRD - consult_frd_id: "ISSUE_DESCRIPTION" - is_optional: false - parent_frd_id: "^2941" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "unreviewed_ads_keywords_and_extensions" - } - inputs { - type: CONSTANT - consult_frd_id: "FEATURE" - is_optional: false - constant_value: "regular_review" - } - inputs { - type: PARENT_FRD - consult_frd_id: "BUSINESS_LANGUAGE" - is_optional: false - parent_frd_id: "^3906" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_Adsreview" - max_wait_time_for_consult_secs: 43200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ad_review_request_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "ads_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: PARENT_FRD - consult_frd_id: "ISSUE_DESCRIPTION" - is_optional: false - parent_frd_id: "^2941" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "unreviewed_ads_keywords_and_extensions" - } - inputs { - type: CONSTANT - consult_frd_id: "FEATURE" - is_optional: false - constant_value: "regular_review" - } - inputs { - type: PARENT_FRD - consult_frd_id: "BUSINESS_LANGUAGE" - is_optional: false - parent_frd_id: "^3906" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } -} -# File: "Ads Review (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_Adsreview" - max_wait_time_for_consult_secs: 43200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ad_review_request_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "ads_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: PARENT_FRD - consult_frd_id: "ISSUE_DESCRIPTION" - is_optional: false - parent_frd_id: "^5305" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "unreviewed_ads_keywords_and_extensions" - } - inputs { - type: CONSTANT - consult_frd_id: "FEATURE" - is_optional: false - constant_value: "regular_review" - } - inputs { - type: PARENT_FRD - consult_frd_id: "BUSINESS_LANGUAGE" - is_optional: false - parent_frd_id: "^3906" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_Adsreview" - max_wait_time_for_consult_secs: 43200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ad_review_request_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "ads_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: PARENT_FRD - consult_frd_id: "ISSUE_DESCRIPTION" - is_optional: false - parent_frd_id: "^5305" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "unreviewed_ads_keywords_and_extensions" - } - inputs { - type: CONSTANT - consult_frd_id: "FEATURE" - is_optional: false - constant_value: "regular_review" - } - inputs { - type: PARENT_FRD - consult_frd_id: "BUSINESS_LANGUAGE" - is_optional: false - parent_frd_id: "^3906" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } -} -# File: "Ad Review (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_Adsreview" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ad_review_request_autoconsult" - } - - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "ads_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: PARENT_FRD - consult_frd_id: "ISSUE_DESCRIPTION" - is_optional: false - parent_frd_id: "^5305" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "unreviewed_ads_keywords_and_extensions" - } - inputs { - type: CONSTANT - consult_frd_id: "FEATURE" - is_optional: false - constant_value: "regular_review" - } - inputs { - type: PARENT_FRD - consult_frd_id: "BUSINESS_LANGUAGE" - is_optional: false - parent_frd_id: "^3906" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } -} -# File: "Review Account Under Review (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: PARENT_FRD - consult_frd_id: "ISSUE_DESCRIPTION" - is_optional: false - parent_frd_id: "^2941" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "review_account_under_review" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "POLICY" - is_optional: false - signal_type: "^2356" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: PARENT_FRD - consult_frd_id: "ISSUE_DESCRIPTION" - is_optional: false - parent_frd_id: "^2941" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "review_account_under_review" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "POLICY" - is_optional: false - signal_type: "^2356" - } -} -# File: "Accounts Review Requests (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: PARENT_FRD - consult_frd_id: "ISSUE_DESCRIPTION" - is_optional: false - parent_frd_id: "^2941" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "POLICY" - is_optional: false - signal_type: "^2356" - } -} -# File: "Review Suspended Account (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "rereview_suspended_account" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "POLICY" - is_optional: false - signal_type: "^2356" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "rereview_suspended_account" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "POLICY" - is_optional: false - signal_type: "^2356" - } -} -# File: "Review Suspended Account (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "rereview_suspended_account" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "POLICY" - is_optional: false - signal_type: "^2356" - } -} -# File: "Suspended Long Form (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.policy" - is_optional: false - signal_type: "^2356" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.website_req" - is_optional: false - parent_frd_id: "^1677" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.who_pays" - is_optional: false - parent_frd_id: "^14657" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.summary_of_issue" - is_optional: false - parent_frd_id: "^5305" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.sample_keywords" - is_optional: false - parent_frd_id: "^1881" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_street" - is_optional: false - parent_frd_id: "^1880" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_town" - is_optional: false - parent_frd_id: "^1879" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_zip" - is_optional: false - parent_frd_id: "^1885" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_country_req" - is_optional: false - parent_frd_id: "^1886" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.business_desc" - is_optional: false - parent_frd_id: "^14660" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.countries_business_serve" - is_optional: false - parent_frd_id: "^14659" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.name" - is_optional: false - parent_frd_id: "^1665" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.owner_or_emp" - is_optional: false - parent_frd_id: "^14661" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.payment_option" - is_optional: false - parent_frd_id: "^1882" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.phone_number" - is_optional: false - parent_frd_id: "^30248" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.policy" - is_optional: false - signal_type: "^2356" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.website_req" - is_optional: false - parent_frd_id: "^1677" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.who_pays" - is_optional: false - parent_frd_id: "^14657" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.summary_of_issue" - is_optional: false - parent_frd_id: "^5305" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.sample_keywords" - is_optional: false - parent_frd_id: "^1881" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_street" - is_optional: false - parent_frd_id: "^1880" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_town" - is_optional: false - parent_frd_id: "^1879" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_zip" - is_optional: false - parent_frd_id: "^1885" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_country_req" - is_optional: false - parent_frd_id: "^1886" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.business_desc" - is_optional: false - parent_frd_id: "^14660" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.countries_business_serve" - is_optional: false - parent_frd_id: "^14659" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.name" - is_optional: false - parent_frd_id: "^1665" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.owner_or_emp" - is_optional: false - parent_frd_id: "^14661" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.payment_option" - is_optional: false - parent_frd_id: "^1882" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.phone_number" - is_optional: false - parent_frd_id: "^30248" - } -} -# File: "Suspended Long Form (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.policy" - is_optional: false - signal_type: "^2356" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.website_req" - is_optional: false - parent_frd_id: "^1677" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.who_pays" - is_optional: false - parent_frd_id: "^14657" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.summary_of_issue" - is_optional: false - parent_frd_id: "^5305" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.sample_keywords" - is_optional: false - parent_frd_id: "^1881" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_street" - is_optional: false - parent_frd_id: "^1880" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_town" - is_optional: false - parent_frd_id: "^1879" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_zip" - is_optional: false - parent_frd_id: "^1885" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_country_req" - is_optional: false - parent_frd_id: "^1886" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.business_desc" - is_optional: false - parent_frd_id: "^14660" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.countries_business_serve" - is_optional: false - parent_frd_id: "^14659" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.name" - is_optional: false - parent_frd_id: "^1665" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.owner_or_emp" - is_optional: false - parent_frd_id: "^14661" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.payment_option" - is_optional: false - parent_frd_id: "^1882" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.phone_number" - is_optional: false - parent_frd_id: "^30248" - } -} -# File: "Copyright (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "POLICY" - is_optional: false - constant_value: "copyrights" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "POLICY" - is_optional: false - constant_value: "copyrights" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } -} -# File: "Copyright (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - inputs { - type: CONSTANT - consult_frd_id: "REQUEST" - is_optional: false - constant_value: "certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "POLICY" - is_optional: false - constant_value: "copyrights" - } - inputs { - type: CONSTANT - consult_frd_id: "INDENTIFIER_COMPLEXITY" - is_optional: false - constant_value: "easy" - } -} -# File: "EU Election Certification (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_lookup_frds { - id: "^16296" - value: "Germany" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_lookup_frds { - id: "^16296" - value: "Netherlands" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_lookup_frds { - id: "^16296" - value: "Spain" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_lookup_frds { - id: "^16296" - value: "Check Republic" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_lookup_frds { - id: "^16296" - value: "United Kingdom" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_lookup_frds { - id: "^16296" - value: "Germany" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_lookup_frds { - id: "^16296" - value: "Netherlands" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_lookup_frds { - id: "^16296" - value: "Spain" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_lookup_frds { - id: "^16296" - value: "Check Republic" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_lookup_frds { - id: "^16296" - value: "United Kingdom" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -# File: "EU Election Certification #2 (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "hard" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "hard" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -# File: "EU Election Certification (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: ""Germany" or "Netherlands" or "Spain" or "Check Republic" or "United Kingdom" # TODO(wpcarro): scrape.attribute_id_for could not find the ID." - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -# File: "EU Election Certification #2 (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -# File: "US Election Certification (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.country" - is_optional: false - constant_value: "united_states_of_america" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.country" - is_optional: false - constant_value: "united_states_of_america" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -# File: "US Election Certification (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.country" - is_optional: false - constant_value: "united_states_of_america" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -# File: "IN Election Certification (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "Neo.country" - is_optional: false - constant_value: "india" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "Neo.country" - is_optional: false - constant_value: "india" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } -} -# File: "IN Election Certification (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "Neo.country" - is_optional: false - constant_value: "india" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } -} -# File: "NY Election Certification (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "us_election_ads_new_york_only" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.country" - is_optional: false - constant_value: "united_states_of_america" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.product" - is_optional: false - constant_value: "google_ads" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "us_election_ads_new_york_only" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.country" - is_optional: false - constant_value: "united_states_of_america" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.product" - is_optional: false - constant_value: "google_ads" - } -} -# File: "NY Election Certification (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "us_election_ads_new_york_only" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.country" - is_optional: false - constant_value: "united_states_of_america" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } -} -# File: "Ticket Seller Certification (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "event_ticket_reseller" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "event_ticket_reseller" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -# File: "Ticket Seller Certification (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "event_ticket_reseller" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -# File: "Pharma Certification EMEA (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "online_pharmacy_certification_required" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "online_pharmacy_certification_required" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } -} -# File: "Pharma Certification EMEA (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "online_pharmacy_certification_required" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } -} -# File: "CSFP Certification (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "complex_speculative_financial_policy" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "complex_speculative_financial_policy" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -# File: "CSFP Certification (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "complex_speculative_financial_policy" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -# File: "Social Casino Games Certification (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "social_casino_games" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "social_casino_games" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -# File: "Social Casino Games Certification (NonOlympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "social_casino_games" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -# File: "Gambling Certification (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "online_gambling" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "online_gambling" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -# File: "Gambling Certification (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "online_gambling" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -# File: "Addiction Services Certification (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "addiction_services" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "addiction_services" - } -} -# File: "Addiction Services Certification (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "addiction_services" - } -} -# File: "HTML5 Application (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_HTML5_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.request" - is_optional: false - constant_value: "whitelisting" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.component" - is_optional: false - constant_value: "html5_ads" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_HTML5_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.request" - is_optional: false - constant_value: "whitelisting" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.component" - is_optional: false - constant_value: "html5_ads" - } -} -# File: "HTML5 Application (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_HTML5_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.request" - is_optional: false - constant_value: "whitelisting" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.component" - is_optional: false - constant_value: "html5_ads" - } -} -# File: "Free Desktop Software Policy (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "unwanted_software" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "unwanted_software" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -# File: "Free Desktop Software Policy (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 259200 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "unwanted_software" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } -} -# File: "Untrustworthy Promotions (Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.policy" - is_optional: false - signal_type: "^2356" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.website_req" - is_optional: false - parent_frd_id: "^1677" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.who_pays" - is_optional: false - parent_frd_id: "^14657" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.summary_of_issue" - is_optional: false - parent_frd_id: "^5305" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.sample_keywords" - is_optional: false - parent_frd_id: "^1881" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_street" - is_optional: false - parent_frd_id: "^1880" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_town" - is_optional: false - parent_frd_id: "^1879" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_zip" - is_optional: false - parent_frd_id: "^1885" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_country_req" - is_optional: false - parent_frd_id: "^1886" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.business_desc" - is_optional: false - parent_frd_id: "^14660" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.countries_business_serve" - is_optional: false - parent_frd_id: "^14659" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.name" - is_optional: false - parent_frd_id: "^1665" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.owner_or_emp" - is_optional: false - parent_frd_id: "^14661" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.payment_option" - is_optional: false - parent_frd_id: "^1882" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.phone_number" - is_optional: false - parent_frd_id: "^30248" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" - is_optional: false - signal_type: "^1421" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.policy" - is_optional: false - signal_type: "^2356" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.website_req" - is_optional: false - parent_frd_id: "^1677" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.who_pays" - is_optional: false - parent_frd_id: "^14657" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.summary_of_issue" - is_optional: false - parent_frd_id: "^5305" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.sample_keywords" - is_optional: false - parent_frd_id: "^1881" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_street" - is_optional: false - parent_frd_id: "^1880" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_town" - is_optional: false - parent_frd_id: "^1879" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_zip" - is_optional: false - parent_frd_id: "^1885" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_country_req" - is_optional: false - parent_frd_id: "^1886" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.business_desc" - is_optional: false - parent_frd_id: "^14660" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.countries_business_serve" - is_optional: false - parent_frd_id: "^14659" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.name" - is_optional: false - parent_frd_id: "^1665" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.owner_or_emp" - is_optional: false - parent_frd_id: "^14661" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.payment_option" - is_optional: false - parent_frd_id: "^1882" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.phone_number" - is_optional: false - parent_frd_id: "^30248" - } -} -# File: "Untrustworthy Promotions (Non-Olympus)" -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_accountappeals" - max_wait_time_for_consult_secs: 172800 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_accountappeals_autoconsult" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "accounts_review" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.policy" - is_optional: false - signal_type: "^2356" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.website_req" - is_optional: false - parent_frd_id: "^1677" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.who_pays" - is_optional: false - parent_frd_id: "^14657" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.summary_of_issue" - is_optional: false - parent_frd_id: "^5305" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.sample_keywords" - is_optional: false - parent_frd_id: "^1881" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_street" - is_optional: false - parent_frd_id: "^1880" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_town" - is_optional: false - parent_frd_id: "^1879" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_address_zip" - is_optional: false - parent_frd_id: "^1885" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.billing_country_req" - is_optional: false - parent_frd_id: "^1886" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.business_desc" - is_optional: false - parent_frd_id: "^14660" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.countries_business_serve" - is_optional: false - parent_frd_id: "^14659" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.name" - is_optional: false - parent_frd_id: "^1665" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.owner_or_emp" - is_optional: false - parent_frd_id: "^14661" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.payment_option" - is_optional: false - parent_frd_id: "^1882" - } - inputs { - type: PARENT_FRD - consult_frd_id: "Form.phone_number" - is_optional: false - parent_frd_id: "^30248" - } -} -################################################################# -# csv_to_proto: Test failure. -################################################################# -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_lookup_frds { - id: "^16296" - value: "Germany" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_lookup_frds { - id: "^16296" - value: "Netherlands" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_lookup_frds { - id: "^16296" - value: "Spain" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_lookup_frds { - id: "^16296" - value: "Check Republic" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus" - } - parent_lookup_frds { - id: "^16296" - value: "United Kingdom" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_lookup_frds { - id: "^16296" - value: "Germany" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_lookup_frds { - id: "^16296" - value: "Netherlands" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_lookup_frds { - id: "^16296" - value: "Spain" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_lookup_frds { - id: "^16296" - value: "Check Republic" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} -consult_settings { - taxonomy_id: 9249441 - view_id: "Routing - Ads_certs" - max_wait_time_for_consult_secs: 86400 - reroute_on_customer_interaction: true - parent_lookup_frds { - id: "^88149" - value: "ads_certs_autoconsult" - } - parent_lookup_frds { - id: "^87379" - value: "olympus_plus" - } - parent_lookup_frds { - id: "^16296" - value: "United Kingdom" - } - parent_return_routing_frds { - id: "ROBOT_WORKFLOW_STATE" - value: "automation_escalate" - } - consult_routing_frds { - id: "ORGANIZATION" - value: "trust_safety" - } - consult_routing_frds { - id: "VERTICAL" - value: "ads" - } - consult_routing_frds { - id: "REQUEST_TYPE" - value: "Certifications" - } - inputs { - type: PARENT_FRD - consult_frd_id: "neo.country" - is_optional: false - parent_frd_id: "^16296" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.policy" - is_optional: false - constant_value: "elections" - } - inputs { - type: CONSTANT - consult_frd_id: "neo.complexity" - is_optional: false - constant_value: "easy" - } - inputs { - type: SIGNAL - consult_frd_id: "neo.product" - is_optional: false - signal_type: "^68613" - } -} |