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Diffstat (limited to 'universe/ac_types/example.textproto')
| -rw-r--r-- | universe/ac_types/example.textproto | 523 |
1 files changed, 523 insertions, 0 deletions
diff --git a/universe/ac_types/example.textproto b/universe/ac_types/example.textproto new file mode 100644 index 000000000000..987c45f78f7e --- /dev/null +++ b/universe/ac_types/example.textproto @@ -0,0 +1,523 @@ +# Please, see the link below for the definition of the messages in this file. +# https://cs.corp.google.com/piper///depot/google3/google/internal/alkali/applications/casesconsultservice/v1/consult.proto + +# Instances of ConsultMetadata message. + +## The following ConsultMetadata instance is just an example. +consult_settings { + taxonomy_id: "9126664" # Ads Taxonomy: http://composer/9126664 + view_id: "Routing" + neo_organization: "gcc" + max_wait_time_for_consult_secs: 3600 # 1 hr + reroute_on_customer_interaction: false + parent_lookup_frds { + # Instances of Attribute message. + id: "^^11" # Attribute name: PRODUCT. + value: "ac-demo-value1" + } + parent_lookup_frds { + id: "^^1" # Attribute name: CATEGORY. + value: "ac-demo-value2" + } + parent_return_routing_frds { + # Instances of Attribute message. + id: "^123" # Attribute name: XYZ. + value: "sample 1" + } + consult_routing_frds { + # Instances of Attribute message. + id: "^987" # Attribute name: Demo. + value: "sample 2" + } + inputs { + # Instance of ConsultInput + type: CONSTANT + consult_frd_id: "^0123" + is_optional: true + constant_value: "This is an input" + } + inputs { + type: SIGNAL + consult_frd_id: "^9876" + is_optional: false + signal_type: CID + } +} + +# Note the following test case must be modeled with a LACK of configuration +# * AC-004: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=5:5 +# As such, it's imperative that all "autoconsult_test" fixtures also match a language +# This test will be performed by specifying a language that's not covered in this configuration + +# General Success Case - consults to T&S robot test pool +# Supports Test Cases: +# * AC-001: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=2:2 +# * AC-003: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=4:4 +consult_settings { + taxonomy_id: "9249441" # T&S Taxonomy: http://composer/9249441 + view_id: "Routing" + neo_organization: "trust_safety" + max_wait_time_for_consult_secs: 3600 # 1 hr + reroute_on_customer_interaction: false + parent_lookup_frds { + id: "^88149" # Attribute name: neoenum.consult_type https://cases.corp.google.com/Client.html#A~%5E88149 + value: "autoconsult_test" + } + parent_lookup_frds { + id: "^3906" # Form.ad_language https://cases.corp.google.com/Client.html#A~%5E3906 + value: "af" # Afrikaans + } + parent_return_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + consult_routing_frds { + id: "VERTICAL" # FRD Name: Product Group + value: "engineering" + } + inputs { + type: SIGNAL + consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" + is_optional: false + signal_type: CID + } + inputs { + type: PARENT_FRD + consult_frd_id: "ISSUE_DESCRIPTION" + is_optional: true + parent_frd_id: "^5305" # Form.summary_of_issue https://cases.corp.google.com/Client.html#A~%5E5305 + } + inputs { + type: CONSTANT + consult_frd_id: "REQUEST" + is_optional: false + constant_value: "unreviewed_ads_keywords_and_extensions" + } + inputs { + type: CONSTANT + consult_frd_id: "FEATURE" + is_optional: false + constant_value: "regular_review" + } + inputs { + type: PARENT_FRD + consult_frd_id: "BUSINESS_LANGUAGE" + is_optional: true + parent_frd_id: "^3906" # Form.ad_language https://cases.corp.google.com/Client.html#A~%5E3906 + } + inputs { + type: CONSTANT + consult_frd_id: "COMPLEXITY" + is_optional: false + constant_value: "easy" + } +} + +# General success case - consults to TDA manual test pool +# Defines a non-optional input that will be Empty +# Supports Test Cases: +# * AC-002: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=3:3 +# * AC-008: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=9:9 +# * AC-015: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=16:16 +# * AC-016: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=17:17 +# * AC-017: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=18:18 +# * AC-018: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=19:19 +# * AC-019: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=20:20 +# * AC-020: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=21:21 +# * AC-021: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=22:22 +# * AC-022: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=23:23 +consult_settings { + taxonomy_id: "9126664" # Ads Taxonomy: http://composer/9126664 + view_id: "Routing" + neo_organization: "gcc" + max_wait_time_for_consult_secs: 3600 # 1 hr + reroute_on_customer_interaction: false + parent_lookup_frds { + id: "^88149" # Attribute name: neoenum.consult_type https://cases.corp.google.com/Client.html#A~%5E88149 + value: "autoconsult_test" + } + parent_lookup_frds { + id: "^3906" # Form.ad_language https://cases.corp.google.com/Client.html#A~%5E3906 + value: "da" # dansk + } + parent_return_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + consult_routing_frds { + id: "CONSULT_TYPE" # FRD Name: Consult Type + value: "autoconsult_test" + } + consult_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + inputs { + type: SIGNAL + consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" + is_optional: false + signal_type: CID + } + inputs { + type: PARENT_FRD + consult_frd_id: "ISSUE_DESCRIPTION" + is_optional: true + parent_frd_id: "^5305" # Form.summary_of_issue https://cases.corp.google.com/Client.html#A~%5E5305 + } + inputs { + type: CONSTANT + consult_frd_id: "REQUEST" + is_optional: false + constant_value: "unreviewed_ads_keywords_and_extensions" + } +} + +# This tests a misconfigured signal type +# Supports Test Cases: +# * AC-005: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=6:6 +consult_settings { + taxonomy_id: "9126664" # Ads Taxonomy: http://composer/9126664 + view_id: "Routing" + neo_organization: "gcc" + max_wait_time_for_consult_secs: 3600 # 1 hr + reroute_on_customer_interaction: false + parent_lookup_frds { + id: "^88149" # Attribute name: neoenum.consult_type https://cases.corp.google.com/Client.html#A~%5E88149 + value: "autoconsult_test" + } + parent_lookup_frds { + id: "^3906" # Form.ad_language https://cases.corp.google.com/Client.html#A~%5E3906 + value: "en-AU" # English (Australia) + } + parent_return_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + consult_routing_frds { + id: "CONSULT_TYPE" # FRD Name: Consult Type + value: "autoconsult_test" + } + consult_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + inputs { + type: SIGNAL + consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" + is_optional: false + signal_type: UNKNOWN + } + inputs { + type: PARENT_FRD + consult_frd_id: "ISSUE_DESCRIPTION" + is_optional: true + parent_frd_id: "^5305" # Form.summary_of_issue https://cases.corp.google.com/Client.html#A~%5E5305 + } + inputs { + type: CONSTANT + consult_frd_id: "REQUEST" + is_optional: false + constant_value: "unreviewed_ads_keywords_and_extensions" + } +} + +# Defines a non-optional input that will be missing +# Supports Test Cases: +# * AC-006: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=7:7 +consult_settings { + taxonomy_id: "9126664" # Ads Taxonomy: http://composer/9126664 + view_id: "Routing" + neo_organization: "gcc" + max_wait_time_for_consult_secs: 3600 # 1 hr + reroute_on_customer_interaction: false + parent_lookup_frds { + id: "^88149" # Attribute name: neoenum.consult_type https://cases.corp.google.com/Client.html#A~%5E88149 + value: "autoconsult_test" + } + parent_lookup_frds { + id: "^3906" # Form.ad_language https://cases.corp.google.com/Client.html#A~%5E3906 + value: "en-CA" # English (Canada) + } + parent_return_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + consult_routing_frds { + id: "CONSULT_TYPE" # FRD Name: Consult Type + value: "autoconsult_test" + } + consult_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + inputs { + type: SIGNAL + consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" + is_optional: false + signal_type: CID + } + inputs { + type: PARENT_FRD + consult_frd_id: "ISSUE_DESCRIPTION" + is_optional: false + parent_frd_id: "^999999" # Made-up attribute ID + } + inputs { + type: CONSTANT + consult_frd_id: "REQUEST" + is_optional: false + constant_value: "unreviewed_ads_keywords_and_extensions" + } +} + +# Defines a non-optional input that will be empty +# Supports Test Cases: +# * AC-008: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=9:9 +consult_settings { + taxonomy_id: "9126664" # Ads Taxonomy: http://composer/9126664 + view_id: "Routing" + neo_organization: "gcc" + max_wait_time_for_consult_secs: 3600 # 1 hr + reroute_on_customer_interaction: false + parent_lookup_frds { + id: "^88149" # Attribute name: neoenum.consult_type https://cases.corp.google.com/Client.html#A~%5E88149 + value: "autoconsult_test" + } + parent_lookup_frds { + id: "^3906" # Form.ad_language https://cases.corp.google.com/Client.html#A~%5E3906 + value: "en-GB" # English (United Kingdom) + } + parent_return_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + consult_routing_frds { + id: "CONSULT_TYPE" # FRD Name: Consult Type + value: "autoconsult_test" + } + consult_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + inputs { + type: SIGNAL + consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" + is_optional: false + signal_type: CID + } + inputs { + type: PARENT_FRD + consult_frd_id: "ISSUE_DESCRIPTION" + is_optional: false # Not optional + parent_frd_id: "^5305" # Form.summary_of_issue https://cases.corp.google.com/Client.html#A~%5E5305 + } + inputs { + type: CONSTANT + consult_frd_id: "REQUEST" + is_optional: false + constant_value: "unreviewed_ads_keywords_and_extensions" + } +} + +# Defines a non-optional input that will be missing +# Supports Test Cases: +# * AC-009: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=10:10 +consult_settings { + taxonomy_id: "9126664" # Ads Taxonomy: http://composer/9126664 + view_id: "Routing" + neo_organization: "gcc" + max_wait_time_for_consult_secs: 3600 # 1 hr + reroute_on_customer_interaction: false + parent_lookup_frds { + id: "^88149" # Attribute name: neoenum.consult_type https://cases.corp.google.com/Client.html#A~%5E88149 + value: "autoconsult_test" + } + parent_lookup_frds { + id: "^3906" # Form.ad_language https://cases.corp.google.com/Client.html#A~%5E3906 + value: "en" # English + } + parent_return_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + consult_routing_frds { + id: "CONSULT_TYPE" # FRD Name: Consult Type + value: "autoconsult_test" + } + consult_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + inputs { + type: SIGNAL + consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" + is_optional: false + signal_type: CID + } + inputs { + type: PARENT_FRD + consult_frd_id: "ISSUE_DESCRIPTION" + is_optional: false # Not optional + parent_frd_id: "^999999" # Made-up attribute ID + } + inputs { + type: CONSTANT + consult_frd_id: "REQUEST" + is_optional: false + constant_value: "unreviewed_ads_keywords_and_extensions" + } +} + +# Defines multiple non-optional inputs that will not validate +# Supports Test Cases: +# * AC-011: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=12:12 +consult_settings { + taxonomy_id: "9126664" # Ads Taxonomy: http://composer/9126664 + view_id: "Routing" + neo_organization: "gcc" + max_wait_time_for_consult_secs: 3600 # 1 hr + reroute_on_customer_interaction: false + parent_lookup_frds { + id: "^88149" # Attribute name: neoenum.consult_type https://cases.corp.google.com/Client.html#A~%5E88149 + value: "autoconsult_test" + } + parent_lookup_frds { + id: "^3906" # Form.ad_language https://cases.corp.google.com/Client.html#A~%5E3906 + value: "en-IN" # English (India) + } + parent_return_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + consult_routing_frds { + id: "CONSULT_TYPE" # FRD Name: Consult Type + value: "autoconsult_test" + } + consult_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + inputs { + type: SIGNAL + consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" + is_optional: false + signal_type: CID + } + inputs { + type: PARENT_FRD + consult_frd_id: "ISSUE_DESCRIPTION" + is_optional: false # Not optional + parent_frd_id: "^999999" # Made-up attribute ID + } + inputs { + type: PARENT_FRD + consult_frd_id: "ISSUE_DESCRIPTION" + is_optional: false # Not optional + parent_frd_id: "^5305" # Form.summary_of_issue https://cases.corp.google.com/Client.html#A~%5E5305 + } + inputs { + type: CONSTANT + consult_frd_id: "REQUEST" + is_optional: false + constant_value: "unreviewed_ads_keywords_and_extensions" + } +} + +# Long Timeout Fixture +# Re-Route On Customer Interaction set at this level +# Supports Test Cases: +# * AC-013: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=14:14 +consult_settings { + taxonomy_id: "9126664" # Ads Taxonomy: http://composer/9126664 + view_id: "Routing" + neo_organization: "gcc" + max_wait_time_for_consult_secs: 36000 # 10 hrs + reroute_on_customer_interaction: true + parent_lookup_frds { + id: "^88149" # Attribute name: neoenum.consult_type https://cases.corp.google.com/Client.html#A~%5E88149 + value: "autoconsult_test" + } + parent_lookup_frds { + id: "^3906" # Form.ad_language https://cases.corp.google.com/Client.html#A~%5E3906 + value: "en-NZ" # English (New Zealand) + } + parent_return_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + consult_routing_frds { + id: "CONSULT_TYPE" # FRD Name: Consult Type + value: "autoconsult_test" + } + consult_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + inputs { + type: SIGNAL + consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" + is_optional: false + signal_type: CID + } + inputs { + type: PARENT_FRD + consult_frd_id: "ISSUE_DESCRIPTION" + is_optional: true + parent_frd_id: "^5305" # Form.summary_of_issue https://cases.corp.google.com/Client.html#A~%5E5305 + } + inputs { + type: CONSTANT + consult_frd_id: "REQUEST" + is_optional: false + constant_value: "unreviewed_ads_keywords_and_extensions" + } +} + +# Zero Timeout Fixture +# Supports Test Cases: +# * AC-014: https://docs.google.com/spreadsheets/d/1yec_SVbkGL3vHegNkqFweF-Ea8YaFczeZYuhXChavJM/edit#gid=505426631&range=15:15 +consult_settings { + taxonomy_id: "9126664" # Ads Taxonomy: http://composer/9126664 + view_id: "Routing" + neo_organization: "gcc" + max_wait_time_for_consult_secs: 0 # 0 hrs + reroute_on_customer_interaction: false + parent_lookup_frds { + id: "^88149" # Attribute name: neoenum.consult_type https://cases.corp.google.com/Client.html#A~%5E88149 + value: "autoconsult_test" + } + parent_lookup_frds { + id: "^3906" # Form.ad_language https://cases.corp.google.com/Client.html#A~%5E3906 + value: "en-NZ" # English (New Zealand) + } + parent_return_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + consult_routing_frds { + id: "CONSULT_TYPE" # FRD Name: Consult Type + value: "autoconsult_test" + } + consult_routing_frds { + id: "ROBOT_WORKFLOW_STATE" # FRD Name: Robot Workflow State. + value: "automation_escalate" + } + inputs { + type: SIGNAL + consult_frd_id: "GOOGLE_ADS_INTERNAL_CUSTOMER_ID" + is_optional: false + signal_type: CID + } + inputs { + type: PARENT_FRD + consult_frd_id: "ISSUE_DESCRIPTION" + is_optional: true + parent_frd_id: "^5305" # Form.summary_of_issue https://cases.corp.google.com/Client.html#A~%5E5305 + } + inputs { + type: CONSTANT + consult_frd_id: "REQUEST" + is_optional: false + constant_value: "unreviewed_ads_keywords_and_extensions" + } +} \ No newline at end of file |