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diff --git a/doc/manual/overview.xml b/doc/manual/overview.xml
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+++ b/doc/manual/overview.xml
@@ -9,18 +9,234 @@
     <title>Basic package management</title>
 
     <para>
-      Let's start from the perspective of an end-user.  Common operations at
+      Let's start from the perspective of an end user.  Common operations at
       this level are to install and remove packages, ask what packages are
-      installed or available for installation, and so on.
+      installed or available for installation, and so on.  These are operations
+      on the <emphasis>user environment</emphasis>: the set of packages that a
+      user <quote>sees</quote>.  In a command line Unix environment, this means
+      the set of programs that are available through the
+      <literal>PATH</literal> environment variable.  (In other environments it
+      might mean the set of programs available on the desktop, through the
+      start menu, and so on.)
     </para>
 
     <para>
+      The terms <quote>installation</quote> and <quote>uninstallation</quote>
+      are used in this context to denote the act of adding or removing packages
+      from the user environment.  In Nix, these operations are dissociated from
+      the physical copying or deleting of files.  Installation requires that
+      the files constituting the package are present, but they may be present
+      beforehand.  Likewise, uninstallation does not actually delete any files;
+      this is done automatically by running a garbage collector.
+    </para>
+
+    <para>
+      User environments are manipulated through the <command>nix-env</command>
+      command.  The query operation can be used to see what packages are
+      currently installed.
+    </para>
+
+    <screen>
+$ nix-env -q
+MozillaFirebird-0.7
+sylpheed-0.9.7
+pan-0.14.2</screen>
+
+    <para>
+      (<option>-q</option> is actually short for <option>--query
+        --installed</option>.)  The package names are symbolic: they don't have
+      any particular significance to Nix (as they shouldn't, since they are not
+      unique&mdash;there can be many derivations with the same name).  Note that
+      these packages have many dependencies (e.g., Mozilla uses the
+      <literal>gtk+</literal> package) but these have not been installed in the
+      user environment, though they are present on the system.  Generally,
+      there is no need to install such packages; only packages containing
+      programs should be installed.
+    </para>
+      
+    <para>
       To install packages, a <emphasis>Nix expression</emphasis> is required
       that tells Nix how to build that package.  There is a <ulink
-        url='https://svn.cs.uu.nl:12443/dist/trace/trace-nixpkgs-trunk.tar.bz2'>standard 
-        distribution of Nix expressions</ulink> for many common packages.
+        url='https://svn.cs.uu.nl:12443/dist/trace/trace-nixpkgs-trunk.tar.bz2'>set 
+        of standard of Nix expressions</ulink> for many common packages.
+      Assuming that you have downloaded and unpacked these, you can view the
+      set of available packages:
+    </para>
+
+    <screen>
+$ nix-env -qf pkgs/system/i686-suse-linux.nix
+gettext-0.12.1
+sylpheed-0.9.7
+aterm-2.0
+gtk+-1.2.10
+apache-httpd-2.0.48
+pan-0.14.2
+...</screen>
+
+    <para>
+      The Nix expression in the file <filename>i686-suse-linux.nix</filename>
+      yields the set of packages for a SuSE Linux system running on x86
+      hardware.  For other platforms, copy and modify this file for your
+      platform as appropriate. [TODO: improve this]
+    </para>
+
+    <para>
+      It is also possible to see the <emphasis>status</emphasis> of available
+      packages, i.e., whether they are installed into the user environment
+      and/or present in the system:
+    </para>
+
+    <screen>
+$ nix-env -qf pkgs/system/i686-suse-linux.nix
+-P gettext-0.12.1
+IP sylpheed-0.9.7
+-- aterm-2.0
+-P gtk+-1.2.10</screen>
+
+    <para>
+      This reveals that the <literal>sylpheed</literal> package is already
+      installed, or more precisely, that exactly the same instantiation of
+      <literal>sylpheed</literal> is installed.  This guarantees that the
+      available package is exactly the same as the installed package with
+      regard to sources, dependencies, build flags, and so on.  Similarly, we
+      see that the <literal>gettext</literal> and <literal>gtk+</literal>
+      packages are present but not installed in the user environment, while the
+      <literal>aterm</literal> package is not installed or present at all (so,
+      if we were to install it, it would have to be built or downloaded first).
+    </para>
+
+    <para>
+      The install operation is used install available packages from a Nix
+      environment.  To install the <literal>pan</literal> package (a
+      newsreader), you would do:
+    </para>
+
+    <screen>
+$ nix-env -i pkgs/system/i686-suse-linux.nix pan-0.14.2</screen>
+
+    <para>
+      Since installation may take a long time, depending on whether any
+      packages need to be built or downloaded, it's a good idea to make
+      <command>nix-env</command> run verbosely by using the <option>-v</option>
+      (<option>--verbose</option>) option.  This option may be repeated to
+      increase the level of verbosity.  A good value is 3
+      (<option>-vvv</option>).
+    </para>
+
+    <para>
+      In fact, if you run this command verbosely you will observe that Nix
+      starts to build many packages, including large and fundamental ones such
+      as <literal>glibc</literal> and <literal>gcc</literal>.  I.e., you are
+      performing a source installation.  This is generally undesirable, since
+      installation from sources may require large amounts of disk and CPU
+      resources.  Therefore a <quote>binary</quote> installation is generally
+      preferable.
+    </para>
+
+    <para>
+      Rather than provide different mechanisms to create and perform
+      the installation of binary packages, Nix supports binary deployment
+      <emphasis>transparently</emphasis> through a generic mechanism of
+      <emphasis>substitute expressions</emphasis>.  If an request is made to
+      build some Nix expression, Nix will first try to build any substitutes
+      for that expression.  These substitutes presumably perform an identical
+      build operation with respect to the result, but require less resources.
+      For instance, a substitute that downloads a pre-built package from the
+      network requires less CPU and disk resources, and possibly less time.
+    </para>
+
+    <para>
+      Nix's use of cryptographic hashes makes this entirely safe.  It is not
+      possible, for instance, to accidentally substitute a build of some
+      package for a Solaris or Windows system for a build on a SuSE/x86 system.
+    </para>
+
+    <para>
+      While the substitute mechanism is a generic mechanism, Nix provides two
+      standard tools called <command>nix-push</command> and
+      <command>nix-push</command> that maintain and use a shared cache of
+      prebuilt derivations on some network site (reachable through HTTP).  If
+      you attempt to install some package that someone else has previously
+      built and <quote>pushed</quote> into the cache, and you have done a
+      <quote>pull</quote> to register substitutes that download these prebuilt
+      packages, then the installation will automatically use these.
+    </para>
+
+    <para>
+      For example, to pull from our <ulink
+        url='http://losser.st-lab.cs.uu.nl/~eelco/nix-dist/'>cache</ulink> of
+      prebuilt packages (at the time of writing, for SuSE Linux/x86), use the
+      following command:
+    </para>
+
+    <screen>
+$ nix-pull http://losser.st-lab.cs.uu.nl/~eelco/nix-dist/
+obtaining list of Nix archives at http://losser.st-lab.cs.uu.nl/~eelco/nix-dist...
+...</screen>
+
+    <para>
+      If <command>nix-pull</command> is run without any arguments, it will pull
+      from the URLs specified in the file
+      <filename><replaceable>prefix</replaceable>/etc/nix/prebuilts.conf</filename>.
+    </para>
+
+    <para>
+      Assuming that the <literal>pan</literal> installation produced no errors,
+      it can be used immediately, that is, it now appears in a directory in the
+      <literal>PATH</literal> environment variable.  Specifically,
+      <literal>PATH</literal> includes the entry
+      <filename><replaceable>prefix</replaceable>/var/nix/links/current/bin</filename>, 
+      where
+      <filename><replaceable>prefix</replaceable>/var/nix/links/current</filename> 
+      is just a symlink to the current user environment:
+    </para>
+
+    <screen>
+$ ls -l /nix/var/nix/links/
+...
+lrwxrwxrwx  1 eelco ... 15 -> /nix/store/1871...12b0-user-environment
+lrwxrwxrwx  1 eelco ... 16 -> /nix/store/59ba...df6b-user-environment
+lrwxrwxrwx  1 eelco ... current -> /nix/var/nix/links/16</screen>
+
+    <para>
+      That is, <filename>current</filename> in this example is a link to
+      <filename>16</filename>, which is the current user environment.  Before
+      the installation, it pointed to <filename>15</filename>.  Note that this
+      means that you can atomically roll-back to the previous user environment
+      by pointing the symlink <filename>current</filename> at
+      <filename>15</filename> again.  This also shows that operations such as
+      installation are atomic in the Nix system: any arbitrarily complex
+      set of installation, uninstallation, or upgrade actions eventually boil
+      down to the single operation of pointing a symlink somewhere else (which
+      can be implemented atomically in Unix).
+    </para>
+
+    <para>
+      What's in a user environment? It's just a set of symlinks to the files
+      that constitute the installed packages.  For instance:
     </para>
 
+    <screen>
+$ ls -l /nix/var/nix/links/16/bin
+lrwxrwxrwx  1 eelco ... MozillaFirebird -> /nix/store/35f8...4ae6-MozillaFirebird-0.7/bin/MozillaFirebird
+lrwxrwxrwx  1 eelco ... svn -> /nix/store/3829...fb5d-subversion-0.32.1/bin/svn
+...</screen>
+
+    <para>
+      Note that, e.g., <filename>svn</filename> =
+      <filename>/nix/var/nix/links/current/bin/svn</filename> =
+      <filename>/nix/var/nix/links/16/bin/svn</filename> =
+      <filename>/nix/store/59ba...df6b-user-environment/bin/svn</filename> =
+      <filename>/nix/store/3829...fb5d-subversion-0.32.1/bin/svn</filename>.
+    </para>
+
+    <para>
+      Naturally, packages can also be uninstalled:
+    </para>
+
+    <screen>
+$ nix-env -u pan-0.14.2</screen>
+
   </sect1>
 
 </chapter>